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Email Limits November 28, 2012

Posted by Matt Cook in Domino.
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With Google’s recent announcement of allowing the sending of 10 gigabyte files via Google Drive, Gmail and Drive – a new way to send files, we have come a long, long way.

This is 400 times larger than Google’s current 25 megabyte limit.

In cleaning out my mail archive, I ran across the following in an email from May of 2000:

“Sorry about making this a zip file, but there is a 8K limit on email still.”

An 8K limit?

10 gigabytes is more than 1.3 million times larger than that 8K limit.

We certainly have come a long way.

Issue with Multiple User Deletes in BES for Domino February 25, 2012

Posted by Matt Cook in BlackBerry, Domino.
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Learned this one the hard way so I am sharing it.

I was doing some cleanup of BlackBerry users in BES for Domino and I noticed the option in the image below didn’t show when deleting multiple users.

The users were deleted from the BES but the profile documents and state databases in Domino were effectively orphaned.

According to this RIM KB article, it is a known issue and yet to be fixed.

Workaround is to manually delete the profile documents and state databases.

Notes Client ODS Upgrades August 4, 2011

Posted by Matt Cook in Domino, Notes.
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Attended Paul Mooney’s Adminblast session at IamLUG where one of the tips was to upgrade the ODS of client databases on client upgrade. See IBM Technote here.

This reminded me that during our 8.5 client upgrades, we saw a handful of PCs with consistent Notes crashes because clients’ names.nsf files were still on the 20 ODS (IBM support confirmed that this was a known issue which we resolved by the workaround in the technote).

According to sources that aren’t my memory, ODS 20 is from release 4 which was released in 1996. As you might guess, the affected people had been with the company for years. (I am surprised at the reminder of how long we have been running Notes).

Not a major problem given so few were impacted but a good reason to have been compacting client databases to the 8.5 ODS upon upgrade.

The Out-of-Office Service in Mixed Environments August 23, 2010

Posted by Matt Cook in Domino.
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In attending Gabriella Davis’ “Preventing Server Sickness from Becoming a Pandemic” session at IamLUG this year, it was mentioned that the out-of-office service could be used in a mixed environment. I was a bit surprised as everything I had read and heard before was that you needed to be 8.x on server, client, and mail template. Conclusion in my mind was that we would have to wait until everyone had 8.x clients and mail files before we could enable the service.

Curious about the mixed environment thought, I did some more research and found the following answer in the FAQ section of the following article in the Lotus and Domino wiki.

The IBM Lotus Notes and Domino Out of Office service: Best practices by Amy Knox

“FAQs
FAQs and some not-so-trivial “trivia” about the OOS

Q. I have just upgraded my Domino server to 8.x, but only some users have been fully upgraded to 8.x. If I enable the OOS in my Configuration doc, what will happen for those users not currently using mail8.ntf or the Notes8 client? (DWA users need only the 8.x server and mail8.ntf.)
A. Since the OOS requires that the client, server, and mail template all be at version 8.x, the OOA will be used in those mail files where one of the elements is not 8.x. The OOS does not get triggered, or kicked off, or throw any errors.”

So yes, all elements must be 8.x for the OOS to be used. When conditions aren’t met for the service, the agent will be used.

Curiosity satisfied.

Thank you, Gabriella.

Lotus Notes Local Mail Configuration and Sending from a Mail-in July 30, 2010

Posted by Matt Cook in Domino.
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We have configured several Lotus Notes clients to work from a local replica while still on a Local Area Network connection (as described in an IBM Developer Works article or similar which I read a year or more ago and can no longer find.)

A new location document is copied from the Office (Network) location and named Office (Local). The mail file is set to use the local replica and mail addressing on the mail tab is set to server then local (I believe server then local was added in 7.x.) Server then local allows for a session to remain open to the server to poll for new mail and replicate. Mail is configured to be sent if one message is pending and replication is scheduled frequently throughout the day.

The people we have configured are also heavy users of a few mail-in databases.

When sending mail outbound from the group mailboxes, customers were getting delivery failures on replies as the internet from address was not getting set correctly as Domino was doing its best to formulate an internet address based on the global domain document.

Fix was to put the corporate mobile directory catalog on the client and make it a local address book so name lookup would occur and find the correct internet address when placing the message in the local router mail.box for delivery. Without the local directory catalog, lookup would fail on the Notes client, and the server router would do no further lookup to find the internet address and add it to the message.

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