BlackBerry PlayBook Disappointment February 25, 2012
Posted by Matt Cook in BlackBerry.Tags: Amazon VOD, BlackBerry, BlackBerry PlayBook, Flash
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Two Fridays past, I powered up the PlayBook to watch movies with my girls.
Rented a movie via Amazon Video on Demand as I have many times on my PlayBook since I have had it. Hooked it up to the home TV via HDMI and hit play.
The movie played for at most ten seconds before playback stopped with a pop-up about an Adobe Flash version problem and that an upgrade would be needed.
Tried the normal troubleshooting with closing the PlayBook browser, restart the PlayBook. No go.
Rented a movie from Google’s YouTube store. It pretended to load, never did, never played and no error received.
From searching the crackberry.com forums, it seems the encryption being used by Amazon (and I assume Google as well) has changed and the PlayBook has been left out in the cold, until, I assume, RIM fixes the embedded Flash version on the device.
This was all prior to the PlayBook OS 2.0 upgrade. Same results after the OS 2.0 upgrade.
The most used feature of the PlayBook for me is now broken.
A video store has been added to OS 2.0 but the selection is paltry compared to what is offered by both Amazon and Google.
Would also be nice to natively support multiple Google calendars via ActiveSync instead of having to resort to hacks.
I really, reallly want to like the PlayBook and want RIM to succeed but am finding myself with fewer reasons to pick up the PlayBook and use it.
Issue with Multiple User Deletes in BES for Domino February 25, 2012
Posted by Matt Cook in BlackBerry, Domino.Tags: BlackBerry, Domino
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Learned this one the hard way so I am sharing it.
I was doing some cleanup of BlackBerry users in BES for Domino and I noticed the option in the image below didn’t show when deleting multiple users.
The users were deleted from the BES but the profile documents and state databases in Domino were effectively orphaned.
According to this RIM KB article, it is a known issue and yet to be fixed.
Workaround is to manually delete the profile documents and state databases.
Long Day At Work January 31, 2012
Posted by Matt Cook in BlackBerry, Joy.add a comment
The end of a long and distracted day at work culminates as the first item that catches your attention when researching a technical issue is cobbler.
Kindle Cloud Reader Works on BlackBerry PlayBook August 10, 2011
Posted by Matt Cook in BlackBerry, Joy.Tags: BlackBerry PlayBook, Cloud Reader
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Learned today that Amazon had quietly released Cloud Reader.
Went to the Kindle homepage and clicked on the Cloud Reader link which takes you to https://read.amazon.com.
Initially it wouldn’t load so I turned off Private Browsing and refreshed and the page loaded.
Quickly discovered as this was designed for the iPad that all of this needs to be done in portrait mode as I couldn’t scroll or see the button to continue in landscape.
The Cloud Reader allows you to download your books for offline access. Win.
I chose to hide the URL and buttons (had to be in landscape mode to do it) so I had nearly the full screen for the reader.
I also bookmarked https://read.amazon.com and added a shortcut to it to the home screen.
Should be quite functional until a native app is released or until they clean up the app to have official PlayBook support.
BlackBerry and Lotus Notes Out-of-office Agent December 30, 2009
Posted by Matt Cook in BlackBerry.Tags: BlackBerry, Notes
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Had someone come to me saying he enabled his out-of-office agent on the BlackBerry, later disabled it, then checked it in his Notes client to make sure it was disabled. He received an error message similar to “Notes error: This agent contains an illegally added ‘On behalf’ attribute.”
Simple solution I thought, would be to modify the agent to set the ‘On behalf’ attribute correctly, save the agent and all is well. Notes wouldn’t let me save the agent, throwing the error below:
Deleting the agent and refreshing the design worked fine, allowing the agent to be enabled in Notes again.
This is documented in an IBM technote and a BlackBerry knowledgebase article.
Essentially, with only editor-level access, enabling from the BlackBerry for the first time cannot set the run-on-behalf-of field properly. If this is already set correctly by enabling in Notes first via adminp, subsequent enabling via the BlackBerry is fine. You could also elevate to Designer or Manager access.
If you keep editor-level access, you will need to re-enable first in Notes after a mail file design upgrade as the out-of-office agent will have been replaced and the run-on-behalf-of field will need to be reset.


