Did Quickr Connectors Steal Notes’ Mail Buttons? August 5, 2011
Posted by Matt Cook in Notes.Tags: Notes, Quickr
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In Benoit Maillet’s post Where are the buttons for send mail?, Benoit describes an issue which we have also seen in deploying Notes 8.5.2FP2 Standard on Windows 7 64-bit. I commented on that post and thought I would post here as well.
The text on the toolbar buttons and the frames around the text boxes in the header disappear when composing messages.
Workarounds seem to be to keep the sidebar closed or refresh with F5 and the buttons return, frames still missing on the text boxes. Have done both with mixed results. I have no plans to run in basic mode to work around the issue.
Seems the root problem is the Quickr Connectors. I tested on my machine running the latest HF7 version. Once I uninstalled the Quickr connectors, the problem went away.
Not sure what exactly is happening here. Hope a forthcoming Notes or Quickr hotfix will resolve the issue.
Hi.
the problem does nont seems to be exactly quickr connector.
the computer where the problem appears does not have the quickr connector installed.
It is defenetly caused by the quickr connector and even HF8 does not work. We have installed it on 2 diferent machines and it happend on both. The text on the buttons in a new mail disappeared and the boxes aroud the headerfields also. First we used the clients for several weeks withou the connector and evrithinh worked fine. Uninstalling the quickr connector resolved the problem. I will open a call at and evryone else having the problem should do so as well.
[...] appears this issue has been resolved with Notes 8.5.2 FP4 and [...]