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The Out-of-Office Service in Mixed Environments August 23, 2010

Posted by Matt Cook in Domino.
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In attending Gabriella Davis’ “Preventing Server Sickness from Becoming a Pandemic” session at IamLUG this year, it was mentioned that the out-of-office service could be used in a mixed environment. I was a bit surprised as everything I had read and heard before was that you needed to be 8.x on server, client, and mail template. Conclusion in my mind was that we would have to wait until everyone had 8.x clients and mail files before we could enable the service.

Curious about the mixed environment thought, I did some more research and found the following answer in the FAQ section of the following article in the Lotus and Domino wiki.

The IBM Lotus Notes and Domino Out of Office service: Best practices by Amy Knox

“FAQs
FAQs and some not-so-trivial “trivia” about the OOS

Q. I have just upgraded my Domino server to 8.x, but only some users have been fully upgraded to 8.x. If I enable the OOS in my Configuration doc, what will happen for those users not currently using mail8.ntf or the Notes8 client? (DWA users need only the 8.x server and mail8.ntf.)
A. Since the OOS requires that the client, server, and mail template all be at version 8.x, the OOA will be used in those mail files where one of the elements is not 8.x. The OOS does not get triggered, or kicked off, or throw any errors.”

So yes, all elements must be 8.x for the OOS to be used. When conditions aren’t met for the service, the agent will be used.

Curiosity satisfied.

Thank you, Gabriella.

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