jump to navigation

BlackBerry and Lotus Notes Out-of-office Agent December 30, 2009

Posted by Matt Cook in BlackBerry.
Tags: ,
1 comment so far

Had someone come to me saying he enabled his out-of-office agent on the BlackBerry, later disabled it, then checked it in his Notes client to make sure it was disabled. He received an error message similar to “Notes error: This agent contains an illegally added ‘On behalf’ attribute.”

Simple solution I thought, would be to modify the agent to set the ‘On behalf’ attribute correctly, save the agent and all is well. Notes wouldn’t let me save the agent, throwing the error below:

Deleting the agent and refreshing the design worked fine, allowing the agent to be enabled in Notes again.

This is documented in an IBM technote and a BlackBerry knowledgebase article.

Essentially, with only editor-level access, enabling from the BlackBerry for the first time cannot set the run-on-behalf-of field properly. If this is already set correctly by enabling in Notes first via adminp, subsequent enabling via the BlackBerry is fine. You could also elevate to Designer or Manager access.

If you keep editor-level access, you will need to re-enable first in Notes after a mail file design upgrade as the out-of-office agent will have been replaced and the run-on-behalf-of field will need to be reset.

Follow

Get every new post delivered to your Inbox.